Buttons don't stick together
If the top of the button does not connect to the bottom, it actually always means that the upper punch does not "go down" far enough and you have to find out the cause.
1. You did not pull the lever down hard/far enough.
This sounds very banal at first, but it is actually often the cause. Especially if you have just started producing buttons, it may well be that you simply have not yet developed a sufficient feel for the pressure point. You may still be a little too timid and afraid of breaking something. Just try pulling down a little harder. The button is only fully pressed when the slot in the upper punch is completely closed.
2. The upper stamp or the flexi holder has come loose
If the upper punch on the button machine type 900 or the Flexi holder on the Flexi machine has come loose, the following can happen: The pin with the small spring that winds around it is pointing too far up and can no longer completely disappear into the recess provided in the fork. This means that it holds the machine's lever open and you cannot pull the lever down far enough. So check whether the pin with the spring around it has enough space in the fork so that it can move freely. If not, then tighten the screw that attaches the upper punch or the Flexi holder to the bridge of the machine.
3. The lower stamp is not flexible enough
When you press the button, the upper stamp pushes the lower stamp down. If that is not possible, the button cannot be pressed either. This can happen, for example, if the spring of the lower stamp is displaced and is therefore no longer flexible. Check to see if you can see anything that could indicate that the spring is not in the right position. If you shake your button machine a little, the spacer sleeves should make a clattering noise. To rule out that the spacer sleeve is the problem, remove the lower stamps from the Flexi. Then hold it firmly in both hands (place the palms of your hands on the edges of the lower stamp and position your fingers on the spring plate at the bottom). Then press firmly together a few times. Unfortunately, this is a bit more complicated with the Type 900 because you cannot remove the stamps.
4. The bottom stamp has "seized up"
This can happen if the individual parts that make up the bottom stamp have rubbed against each other too much over time, so that they have become stuck. This can happen if the parts do not have the right dimensions, but unfortunately this can only be determined after a certain number of buttons have been made.
If this is the case, our support is the only thing that can help. You cannot solve this on your own.
If the problem cannot be solved this way or keeps occurring, contact our support.